16- I have a Windows™ 10, 8 ,7 or Vista operating system and my DecoTech saved files have disappeared.

If you do not need to recover any of your missing files, click here for the instructions.

If you need to recover your missing files, click here for the instructions.  (Requires a good Windows knowledge.)

The complete story about this trouble

First know that your saved files are still there, somewhere, in a virtual folder created by the Microsoft Windows User Account Control Virtualization Monster!  This monster is the worst ever patch that Microsoft added to its operating system in the name of security to control applications not initially designed for their latest Windows 7 and Vista operating systems.  If you want to know the magnitude of this monster, search the web with the following keywords :  Windows User Account Control UAC Data Redirection Virtualization

With the UAC enabled, applications are run under two possible modes :  Simple User or Administrator User.
As a simple user, you are no more allowed to save files in the "C:\Program Files\DecoTech\" folder.  While an UAC aware application will generate an error message when you are trying to do something that you do not have the privileges to do it, an UAC non-aware application will trigger the UAC virtualization feature.

The applications of DecoTech version 6.09 (or greater) are UAC aware.  The applications of DecoTech version 6.08 (or lower) are UAC non-aware since they have been built before Windows Vista.  The UAC virtualization is a patch that fools UAC non-aware applications, by making them to think they are still able to save a file where they are no more allowed to save it.  But in the reality, the file is saved somewhere else in a virtual folder located in the current user account profile.  By example, a file instead of being saved in the "C:\Program Files\DecoTech\Images.ct\" folder, it will be saved in the "C:\Users\<Username>\AppData\Local\VirtualStore\Program Files\DecoTech\Images.ct\" folder.

DecoTech has been designed to simplify the user's life by putting all together the DecoTech and user's saved files into a single folder.  By doing this we were avoiding all possible conflicts with anything else in the system.  Also, you never had to search for a missing saved file in your hard disk and you were able to easily make a safe backup copy of all your work by simply coping the DecoTech folder since it was containing everything.

When the UAC virtualization starts to save your files in a virtual folder but fools you by making them appearing as if they were in the good folder, the big mess begins.  Since the virtual folder is located in the current user account profile, that means the saved files will be visible only when you log with this user account and they will be invisible when you log with another user account.  Now imagine how to make a safe backup copy of all your saved files without forgetting some of them behind.

Like thousands of other applications created before Windows Vista, the DecoTech applications assume that their saved files are located where they saved them, and to think otherwise is totally illogical and absurd until some retarded Microsoft engineers created this virtualization dirty patch.

So starting with DecoTech version 6.09, to avoid all this current mess and also any future mess not yet invented by the next generation of Microsoft morons engineers, the default DecoTech installation folder is now "C:\DDS Inc\DecoTech\" instead of the "C:\Program Files\DecoTech\" folder.  The private "DDS Inc" folder does not exist by default.  You need to create it and to create a folder in the "C:\" root folder you must log with a user account that has the administrator privileges.  Once the private folder is created, any file saving in that folder by an UAC non-aware application will no longer trigger the UAC virtualization feature.

Once again, Microsoft has demonstrated that each time it releases a new version of its Windows operating system, it cannot be trusted for software backward compatibility.  So to avoid all future collisions with Windows, do not create your private folder in a folder created by Windows.  The root of an hard disk is the safest location for your private folder.


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